Service · Stop missing calls
An AI receptionist answers the calls you miss, works out what the customer needs, gives them a price, and books the job straight into your calendar. It runs 24 hours a dayand can handle simultaneous or after-hours enquiries. My service starts at A$249 per month. I build and run these for service businesses across Australia.
The problem
Your phone records are the useful starting point. Check how many inbound calls went unanswered or were abandoned, then review which callers were genuine new enquiries and whether any booked later.
A missed call is not automatically a lost job. Your normal conversion rate and initial job value can help size the opportunity, but the result is still an estimate based on your own records.
Use your own call volume, conversion rate and job value in my free missed-call cost calculator to make a cautious estimate from your own records.
How it works
It handles the calls your team cannot answer. A typical call works like this:
When a call is sent to the system, the caller gets a conversation within seconds instead of waiting for voicemail.
It asks the right questions for your business, the same way a good receptionist would.
I set it up with your pricing rules, so it can give an approved answer or explain when a person needs to follow up.
It can add a suitable time to your calendar with the customer's details attached.
You get a summary the moment it happens, so you always know what has been booked and for whom.
I normally set it to answer the calls your team misses. If you pick up, the system stays out of the conversation. That gives each lead generated by my lead generation setup a second way to reach the business.
The goal is a natural conversation rather than a phone menu. The caller can ask follow-up questions, receive an approved price or range and book a suitable time. Call the live number on this page if you want to hear it before discussing a setup.
Yes. The same system can sit on your website as a chat widget, answering visitors who message you outside business hours and booking them in while you sleep. Most businesses run the phone and the website version together, since a missed call and an ignored website enquiry are the same problem in two different places.
See it live.
Who it's for
Any business where the phone rings while your hands are full. That covers most local service businesses, including:
Calls often arrive while you are on a job. The AI can collect the details and help book the next one.
It answers quickly while the customer is still looking for help and captures the job details.
Bookings often come in outside normal hours. The AI catches evening and weekend enquiries.
Reception staff cannot always answer while with a patient. The AI covers the gap.
Buyer and renter enquiries can arrive while the team is busy. The AI gives those callers an immediate response.
And any business where the owner or a small team is doing the work and answering the phone.
If your business books jobs or appointments over the phone, this applies to you.
Get a quoteThe case
It can handle the call while you stay on the job. The system records the enquiry, adds the details to the calendar when a booking is suitable and sends you a summary. That reduces the voicemail and data-entry work waiting at the end of the day.
My AI receptionist starts at A$249 per month and is month to month. It can answer simultaneous calls and after-hours enquiries 24/7, so callers do not ring out because your team is busy, unavailable or already speaking to someone. Compare the monthly fee with your own numbers in the free missed-call cost calculator. At an average first-job value of A$300, one additional paid job is already worth more than the monthly fee in revenue. That is a cost comparison, not a guarantee of bookings or recovered revenue.
The practical gain is a faster response and less callback admin. Response time matters because the first business to respond to an enquiry wins the large majority of the time. The system also gives you a written record of the enquiry and the action it took, so you can review the calls that need attention.
FAQ
Deciding how your calls should be covered? Use my practical AI receptionist vs human answering service comparison to compare routine calls, simultaneous demand, booking, escalation, privacy and cost.
Before the number goes live, use the AI receptionist privacy checklist to map caller notices, sensitive-information boundaries, record access and deletion.
Some genuine new-enquiry callers will not wait for a callback. Tell me about your business and I will talk you through the calls it could handle, the rules it would need and when a person should take over. The first call is free and takes 15 minutes.